IMPORTANT INFORMATION REGARDING CURRENTLY REPORTED FRAUDULENT ACTIVITY:

AUTOMATED TELEPHONE CALL SCAM (Georgia Residents):

Posted: July 9, 2015

Automated phone calls are being received from a fraudulent source pretending to be from a bank’s fraud department. The fraudulent caller claims that suspicious activity is occurring on the phone call recipients’ debit card and the caller asks for debit card information. Do not respond or provide your debit card information if you receive this fraudulent phone call.  Bank of the Ozarks will NEVER provide or request debit card information (card number, expiration date, CVV code, etc.) via a phone call.

One of Bank of the Ozarks' top priorities is to safeguard your account and associated information and we work diligently to do so.  Please contact us should you have questions and please report any suspicious text messages or other forms of suspicious communication immediately to info@bankozarks.com  or (800) 274-4482.

TEXT MESSAGE PHISHING SCAM:

Posted: June 30, 2015

A fraudulent text message was recently sent alerting recipients that their Bank of the Ozarks debit card has been blocked or suspended.  Bank of the Ozarks DID NOT send this text message.

The fraudulent text message instructs recipients to follow a link in order to “solve the problem” or “login.”  DO NOT CLICK ON THIS LINK.  Examples of the fraudulent text messages are below.

If the link in the text is clicked, the recipient is redirected to a fraudulent website that appears to be a Bank of the Ozarks branded website, but it is not.   On this fraudulent website, the user is asked to provide their debit card number, debit card expiration date and debit card CVV code.  Providing this information could result in fraudulent charges occurring on your debit card.   Also, it is possible that potentially harmful malware could be uploaded onto the device which received the text simply by opening the website page.  

Bank of the Ozarks will NEVER provide or request information via text message including account alerts, account numbers, debit card information, passwords, personal identification information or any other confidential customer information. Most importantly, NEVER click on links contained in a text message which appears to have come from Bank of the Ozarks.  Do not respond to any text message communications that request any type of Bank of the Ozarks account or service information.

One of Bank of the Ozarks' top priorities is to safeguard your account and associated information and we work diligently to do so.  Please contact us should you have questions and please report any suspicious text messages or other forms of suspicious communication immediately to info@bankozarks.com  or (800) 274-4482.

Examples of current fraudulent text messages: 

     

Welcome Bank of the Carolinas Customers.
Financial information you can use.